if your shipment isn’t arriving in time please notify us as soon as possible info@xoluxx.com
- All orders are shipped within 1-3 days M-F
- Orders that are placed before 1:00 PM (EST) are likely to get shipped out on the same day
PRE-ORDERED ITEMS : IF YOU HAVE PLACED AN ORDER FOR A PRE-ORDER ITEM PLEASE ALLOW 1-2 WEEKS FOR YOUR ITEM TO BE SHIPPED. IF A PRE-ORDERED ITEM IS INCLUDED IN MULTIPLE ORDERS THAT YOU HAVE PLACED , WE WILL SEND OUT THE ITEMS WE HAVE IN STOCK FIRST, SO YOU WILL RECEIVE 2 OR MORE PACKAGES ON SEPARATE DAYS. IF YOU WISH TO RECEIVE ALL ITEMS AT ONCE PLEASE CONTACT US VIA EMAIL INFO@XOLUXX.COM ( NO REFUNDS OR EXCHANGES ON PRE ORDERED ITEMS BEFORE RECEIVING THE ITEM)